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Commonly Asked Questions
What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
LONG LIVE VORO MOTORS!!! I absolutely adore my wolf king GT pro. There was a bumpy start in the purchasing process.
With the third party fraud detection partner. Frustrated as heck, after unsuccessful attempts, I would call in with questions and/or concerns, in not the best of moods. But they had patience with my 40-50 calls and emails 😆being professional (and timely may I add) in every one of them. Because I was slightly inconvenienced, as a courtesy they UPS Overnighted my baby to me. Once I saw it, there was love at first sight. Gold with street tires...OMG🤯 Best 3 racks I've ever spent... Voro motors, is the choice of champions!!! The technical service, customer service, and courtesy...second to none!!!
Voro motors ..... your dealers favorite dealer 👍.
Hi Chris,
Thank you for your kind review! Glad that our customer service team took great care of you, enjoy your ride, the Wolf King needs to be out in the wild!
I bought this so I could pay monthly with Klarna for the next month that I owe in paying it off. Very pleased with a method is splitting payments options with the gift card.
Gift Card
5
There are so make scooters out there. So many tiers of scooters blaring so many specs with prices that match a scooter with similar specs. The moment I pulled the throttle and rode that first time I was sold. The Wolf Warrior 11 plus FEELS safe. It handles like a scooter should that can reach fifty odd miles per hour. It took me three scooters to get here. It may be help to those reading this, sifting through specs and reviews, this scooter is fast but doesn't have that unwieldy uncertainty my other high end scooters have. I'm not gonna carry it down the stairs like I could with those. It's big. Doesn't fit exactly the same way in the office as the old one but that is NOT a complaint. Love it. Absolutely love it.
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