Meet Joe - a VoroMotors customer. On Nov 10, 2022, Joe bought a new EMOVE Cruiser electric scooter and redeemed the free 3-year Extend product protection plan. He’s a smart guy.
VoroMotors 1-year warranty covers Joe’s Cruiser through Nov 9, 2023 (Year 0 to Year 1). Extend product protection covers the scooter from Nov 9, 2023 to Nov 9, 2026 (Year 2 to Year 4).
Between Year 2 and Year 4, Joe can submit a claim for a replacement scooter. If Extend accepts it, Joe will receive store credits equivalent to the cost of the scooter at the time of purchase. Joe can use the credits to buy another EMOVE Cruiser, or add a little extra money to upgrade to something like the Mantis King GT.