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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
EMOVE RoadRunner Pro
The EMOVE RoadRunner Pro has an out of the box top speed of 25kph*. The actual unlocked top speed is 80kph. There are no additional steps required to unlock the Roadrunner Pro's true top speed.
500W EMOVE Touring Electric Scooter Motor (With Tire)
Motor replacement for the EMOVE Touring Electric Scooter
500W EMOVE Touring Motor (With Tire)
I got my scooter as refurbished at NYC location. I was so disappointed that my scooter had a trouble after 5 month of my purchase. I only rode for my 3 day commute and never rode in the rain...
I emailed to Voro Motors right away and their response was amazing! They told me refurbished scooter comes with 6 month warranty, so after they determined my motor and controller were causing the trouble (by me sending a video), they shipped me the replacement parts very quickly. They emailed me the YouTube links of how to change the motor and controller, so it was very straightforward for my husband to change them for me (since I am not so mechanic!). I still recommend to take some pictures before you take out all the wires though! Now my scooter is back on running and I enjoy my smooth ride :)
I also extended my warranty and they made sure I was able to do it through the link. I am so happy that I chose Voro Motors because of the excellent customer service and the great scooter of course!
You guy’s are the best!! Always surpass always deliver more than my expectation! Five star service!!!
I love my emove touring!! Thanks voro motors!’
My son was able to replace his back wheel and motor to repair his damaged scooter.He is very pleased with this purchase.
