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What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
As above
Good bag
I cannot say enough good verbal words about these guys at Voromotors.
All my questions were answered regardless of how many with friendliness and complete professionalism.
My emails and phone calls were answered promptly and nothing was too much trouble.
My item was delivered perfectly and my entire experience was stress-free and quick.
Never have I had such great customer service from the entire team.
On top of that they sent me a free phone holder and my scooter is so amazing and fun to be on.
I put a Buddy rider on the front for my dog and he loves it.
So does everyone passing by.
Amazing service, amazing products and I would highly recommend their services to anyone.
I live in Brisbane and my scooter turned up the day I asked it to with no stress.
Thankyou so much to the team and Happy New Year to you all.
Absolutely love this bag. Fits the Roadrunner perfectly.