Break issues and other small issues.
Customer service was outstanding prompt and able to get new parts issued expeditiously. I recommend this company because of that service.
I bought my Touring just before the pandemic- in fact I bought two (one for my wife). There was an issue with the design of the drum and break line. A redesign was made and Voro, close to 2 years later, sent 2 out our way for free. Quality components, and a company that stands behind their product. Thanks Voro!
Thanks For A Great Christmas Gift …
I had problems with the brake line popping out of the original drum brake. Voromotors sent me this replacement along with a link to a video on how to fix it. Thanks to the video, I was able to replace my drum brake fairly quickly. It probably took me at most 30 minutes. This permanently fixed my brake problem, and I've been scooting without any issues. Thanks Voromotors!
The products VORO MOTORS offer are excellent.
The customer service on the other hand is another story, When I first purchased the scooter the customer service was awesome but not lately.
Other than that the products are great :slightly_smiling: