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All products purchased through an authorized retailer must follow the return policies of the retailer and cannot be returned to VoroMotors (VORO) directly except in cases of warranty claims.Unopened and unused electric scooters may be returned within 10 business days of delivery and will incur a 15% restocking fee upon successful return. Opened merchandise with less than 10 miles of usage recorded by the scooter's odometer may be returned within 30 business days of delivery, and will incur a 20% restocking fee upon successful return.Please read Returns and Exchanges for more information on our policy.
All new EMOVE, Kaabo, and Dualtron electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy with the exception of some sale items, unless otherwise stated on the product page.
If your product gets damaged or needs repair outside of the warranty period, you can DIY repairs as we have spare parts and accessories in our store.
For more information on the VORO warranty policy, please read Warranty Policy.
EMOVE RoadRunner Pro
The EMOVE RoadRunner Pro has an out of the box top speed of 25kph*. The actual unlocked top speed is 80kph. There are no additional steps required to unlock the Roadrunner Pro's true top speed.
The service was great & quick didn’t expected to get my scooter back so quickly everything was explain to me clearly about the problem & what was fix
Needed an MPSE controller, got to me in just under 3 days. Super convenient and Voro is always a stand-up team of fellow riders.
The Brooklyn team did a great job at replacing the part. The only negative was the lack of communication. I had to call a couple of times. I understand they were backed up a bit as it seems a bunch of people got caught in a rain storm and their electrical shorted out. However, I quick call or email letting me know what the issue was and how it was going would have been nice. I was not sure if it was the controller or if the battery was shot. thankfully it was just the controller.
Otherwise they did a great job and were very helpful in explaining what the issue was when i went to pick it up.
60V 27A Controller for Mantis Pro SE
I had bought an off brand dual motor Electric scooter and roasted the cheap controllers right after I got it. I had replaced multiple stock controllers after, but kept burning those out. I was hoping to find a comparable Controller that was higher quality and would be compatible with my scooter. After doing enough market research in found the Kaaba Mantis to be as close as I could get for matching up parts.
After installing the new Kaaba Mantis Controller, I’ve found an improved acceleration experience and throttle response.
I’m very pleased with my purchase. Thank you Voro Motors and thank you Kaabo.