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What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Very happy with the entire process and the ride is amazing and the craftsmanship is great so far, I've put over 60ml in a week and ready to ride lots more.
Scooter is awesome and voro was great company to purchase through
Went from Lime rentals when visiting big cities to owning my own iScooter then quickly upgrading to the Mantis King GT. I saw some joker on the world wide web’s YouTube.com site say it was more of a prince than a king. The jester is wrong. It’s a top tier high caliber machine. My girlfriend and I have been riding ours every day since receiving them. We’re starting a scooter gang. Tryouts start in April.
Had a great first 2 days. Everything worked great and rode it for 1.5 hours straight covering 38miles, with 30% left. Trouble in the 3rd day as I was on my way to school and it cut out in the middle of traffic. On a fast road too. I pulled off to the rise and reset it by turning it off and on again. I have yet to reach out to customer service but I’ve been busy all day and will do that tomorrow or unless I get reached out to first. Also very fast and get a good adrenaline rush from the smooth but strong acceleration. Also handles light off-road very well and can handle wet refined gravel but will be very dirty. Lights work very well.
Stem has more movement than I would like bit very fun to ride. So far so good