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What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Great quality headlight and fast shipping.
Old onw had a chip explode inside. The replacement seems to be working as it should.
Writing because I read many reviews before I bought , as one should . So I’m a keep it real , love my mantis SE 2022 . Beast of a machine easy buy no pressure and planned to buy local . It paid off as I had an issue with a cut cable at wheel / motor from manufacturer , Voro responded immediately and changed parts to new and got my ride back no charge no hassle . Another issue arrived and no problem Voro team was on it. Light issue. I also ask questions often because these aren’t cheap and should last a while and obviously must be safe to ride, they answer fast daily even. Team here has done everything and more to assist and so far so good 169 miles and going strong , call email chat they on it fast, ride safe enjoy.