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What Kind Of Warranty Does VoroMotors Offer?
All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
What If I Need Repair Services Or Assistance?
If you are experiencing issues with your Electric Scooter please reach out to support@voromotors.com or visit our Servicing Page.
Does VoroMotors Offer Financing Options?
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
The riser fit perfectly! You'll need a short allen wrench to install it, and don't forget that lock-tite! It gave me the perfect ride height.
I’m new to scooters. I started with the Hiboy Titan but after riding for a month I realized it just wasn’t fast enough for me. Although I failed to do extensive research, I did watch many YouTube videos on the WW King and got excited!! So after a month or so went by I purchased it. Oh no we have a problem Houston. After assembling the handlebars and stepping on the high deck, I had to reach down at least a 45-42 degree angle to hold the handlebars! So now I’m thinking maybe if I squat down a bit but no, the bars were still to low for me 😠. This scooter is for a kid I thought 🤦🏽♂️ At least the size of it but what can do? To much of a hassle to send it back then I would have to wait how ever long for a refund; so I just kept it. I rode it for almost 5 months with uncomfortableness 😞. I eventually started hearing squeezing possibly brake noise assuming brake pads so I went on VORO motors website for new ones. I saw them but, guess what I also saw???? That’s right, this Handlebar Riser so I purchased it too. IF YOU ARE MY HEIGHT OR SHORTER AND HAVE THE WW KING, GET THIS HANDLEBAR RISER!!! The comfort level went from a 6 to a 9. Huge difference in height and no longer had to squat as much. The riser is 2 inches in height and the only reason why I didn’t give it a 5 stars is because it should be at least 3 inches. But In all I would recommend this product and I’m very happy with it. 👍🏽👍🏽
Happy with the product, the shipping and the communication. I’m a little “miffed” that the part didn’t come with the extra bolts needed to install.
Hi Heidi,
Thank you for the review. I am sorry you were having issues with the product you were delivered.
If you haven't already, would you kindly reach out to our technical support team at support@voromotors.com for further assistance? We are always happy to help.
I’m super impressed by the speed of delivery and the email notifications I received thru the whole shipping process. However, why is it not sold with mounting bolts? You’ll need 8 total, I currently have 4. Up the price if you have to or at least state “bolts not included.” Overall I’m happy. A trip to Lowes won’t kill me.