All new EMOVE, Kaabo, Dualtron, and Inmotion electric scooters purchased through VORO and its dealers come with a standard one (1) year limited warranty. All other VORO products including certified refurbished models come with a 6 month limited warranty policy. For more information, please visit our Warranty Policy Page.
We partner with Affirm, Katapult, ShopPay, and Klarna for financing. You can set up payment plans to purchase one big-ticket item or multiple things, like a new electric scooter, helmet, and other necessities. For more information, please visit our Financing Page.
When Can I Expect My Item To Be Shipped?
All orders are typically processed and shipped out within 1-2 business days from the purchase date. Shipping time varies slightly during peak & holiday seasons. This is where we prepare, pack, and conduct our standard quality checks before dispatching your order. For more information, please visit our Shipping Policy Page.
What If I Want To Return Or Exchange My Item?.
Opened merchandise may be returned within 30 business days of delivery, and E-scooters must have less than 10 miles of usage recorded by the device. A 20% restocking fee will be applied for all opened merchandise upon successful return. For more information, please visit our Returns and Exchange Policy Page.
Can I Test Ride An E-Scooter Before Purchasing?
Yes! We understand that for a high value purchase like this, you would want to see and feel the scooter. So, we decided to take it a step further and even create a chance for you to experience riding it before you make a decision. To schedule a test ride visit our Test Ride Page.
Buying small parts online can be risky if not packaged well. My pads were shipped in a box large enough not to be misplaced. Voro Motors made sure my order was well protected and would survive any abuse the box experienced. Well done! The box was beat up but my order was safe.
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Dustin Lanning
Seat for my acooter
It was an easy process and great experience. I ordered my seat it came on time and was well made. This is not a plug either just want to let you know if you’re reading this. The product is worth the money if you are looking for a seat for the GT PRO.
R
Rusmina Kojic
Extend Shipping Protection Plan
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William Siler
Extend Shipping Protection Plan
J
Jade Doroja
Great
Nothing greater than going to a company and being greeted by a friendly beautiful dog.